What is SimpleRegistry?

SimpleRegistry is similar to a traditional registry in which you register for the individual gifts you would like to receive. However, with SimpleRegistry, anything you can think of and assign a cost to can be added to your registry. In one click, use the SimpleAdder to add any item on any site to your registry. Also use the free SimpleRegistry mobile app to scan the barcode or take a snapshot of any item in any store and add it to your registry.

Easily build your registry with items, activities, and experiences you'd like to receive and guests contribute monetary gifts towards them. You can also split large gifts into any sized portions you wish to make group giving easy.

As you receive monetary gifts, redeem them as often as you would like. Instead of sending you the actual gifts, we send you a bank check or bank transfer so you can personally purchase the items, activities, and experiences whenever and from wherever you choose!

How does it work?

	Create an account in 2 minutes (registration is free). Get Started →
	Easily customize your registry page complete with gift images & descriptions, photos, and a message to your guests. Use the SimpleAdder to add any item on any website with just one click as well as the free SimpleRegistry mobile app to scan a barcode (or take a quick photo) and register any item in any store.
	Your registry page will have an easy-to-remember web address that you can create (http://www.simpleregistry.com/CUSTOM/) so letting everyone know where they can give you a gift is always simple. View Real Member Registries →
	Your guests visit your registry page and securely give a monetary gift using a credit card or PayPal account. Redeem your gifts at any time by requesting a bank check or transfer.

Why SimpleRegistry?

• Add Anything to Your Registry — Anything you can think of and apply a cost to can be added to your registry. Mix housewares, honeymoon activities, funds toward a mortgage down payment, etc. – all on one registry.
• Freedom — Redeem all gifts as cash and decide where, when, and how to arrange the purchase of your gifts.
• Group Gifts — We make it easy to register for expensive items and split the cost so many guests can contribute.
• Ease of Use — Customizing your registry is easy with our purpose-built tools, the SimpleAdder, the free SimpleRegistry mobile app, gift image library, automatic slideshows, and more.
• Gift Redemption Options — Flexible choices for redeeming your gifts. You tell us when you're ready to receive your gifts and we send you a bank check or transfer them directly to your checking or PayPal account.
• "Thank You" — Saying "Thank You" is easy with an instantly generated list of all your guests, the gift(s) they provided, amounts, and their full contact information.
• Fees — We have some of the lowest fees around.
• Security — Our website has the highest level of security so your guests can safely use their credit card to purchase a gift for you.

Who can create a registry?

Our service is open to anyone with a mailing address in one of the following countries:

American Samoa, Australia, Austria, Belgium, Canada, Denmark, France, Germany, Guam, Hong Kong, Iceland, Ireland, Italy, Japan, Republic Of Korea, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American

Note: Currently, all gift amounts and account balances are represented in US$, no currency conversions will be made. Gift redemptions will also be drawn on US$ funds from a bank based in the United States. If the account in which you deposit the funds is delineated in a currency other than US$, you may incur currency conversion fees from your bank.

How much does it cost?

Setup — None! All of the great features of our system are 100% free to set-up and use. Want to see all the cool stuff you can do? Take 2 minutes and register with us. If you change your mind later, it's easy to make the account inactive.

Service Fee (3.5% of the gift value) — This fee covers the hosting, features, and services of your registry, phone support five days a week, twenty-four hour email support, and support for your guests who wish to purchase a gift for you over the phone. For a one-time payment of $35.00, this fee can be eliminated for the life of your account. The same account can be used for different types of registries over time.

Transaction Fee (3.5%) — This fee covers payment processing and is roughly equivalent to the costs we pay to our providers. You can choose to either pay this fee out of the gift value or have it added to the total when your guests check out.

What are the fees for?

As noted above (How much does it cost?), we have two fees - a service fee and a transaction fee.

The service fee lets us pay our employees and keep the website (and lights!) up and running. Basically everything needed to run a business. 3.5% is as low as we could get this fee and still feel we could provide great service. However, we also realize that for members who will have large registries with many gifts, this fee could get quite expensive. So we're happy to offer the Eliminate My Fee feature. With this feature, you can make a one-time payment of $35.00 and eliminate the service fee for the life of your account. You can use the same SimpleRegistry account as a wedding registry, then to fundraise, then as a baby registry, etc. and never pay the service fee again. Please note that the transaction fee cannot be eliminated (read on for an explanation).

The transaction fee covers the costs associated with processing payments. The average cost for merchants that accept credit cards online is approximately 3%. Large online companies like Amazon.com may get lower rates but fees for Internet-based companies are always more expensive than those charged to physical stores. With some types of cards we pay well over 3% to process a gift. We pay a bit less for others. With the other overhead needed for processing, the 3.5% transaction fee is roughly equivalent to our costs, making it impossible for us to eliminate it.

What is the "Eliminate My Fee" feature?

For a one-time payment of $35.00 you can eliminate the service fee for the life of your SimpleRegistry account. You can use the same account as a wedding registry, then to fundraise, then as a baby registry, etc. and never pay the service fee again. The transaction fee cannot be eliminated and will always need to be paid by either you (taken out of gift amount) or the guest (added to gift amount).

IMPORTANT NOTE: This feature is not retroactive. In other words, it eliminates the service fee only on gifts given after the one-time payment is made. If you think you will have a large registry with many gifts it is to your benefit to take advantage of this feature before gifts start to be purchased.

Who can give a gift?

Anyone with a valid Visa, MasterCard, or Discover credit card as well as those with a PayPal account. If the guest is not located in one of the countries listed below, our credit card processor may require additional information. We will work with the guest to facilitate this process.

American Samoa, Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Chile, Costa Rica, Denmark, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Kenya, Republic Of Korea, Kuwait, Liechtenstein, Luxembourg, Macao, Mexico, Monaco, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American

How do I split up the cost of an expensive item?

When you are adding an item to your registry, you will always see an updating "Total Amount" value. You can set "Cost Each" and "Quantity" in any combination which provides the desired total. For example, if you are registering for a $1,000 item, you could set "Cost Each" at $100 and "Quantity" to 10. Setting "Cost Each" at $50 and "Quantity" to 20 would also yield the same total amount. You have total flexibility. Setting up your expensive items as multiple gifts of smaller amounts makes it easy for your friends and family to give you a piece of an item or experience that is typically too expensive for one person to provide.

Are my guests charged sales tax?

Never! We do not have a physical storefront so there is no sales tax whatsoever.

How does the fee compare to a "traditional" registry?

Typically, most couples request that gifts purchased from a physical store registry are sent to their home. If the shipping and handling fee, gift-wrapping fee, and sales tax associated with the purchase of the gift are included, this usually totals more than 12% of the gift's value. In almost all cases, guests will find it less expensive to use SimpleRegistry than purchase item(s) at a physical store. This has the added benefit of increasing the likelihood the guest will increase the overall size of their gift.

SimpleRegistry gives your guests the convenience of purchasing a gift without worrying about shipping or carrying the gifts to the wedding or shower. Since you redeem all gifts as cash in the form of a bank check or bank transfer, you'll never have to deal with gift returns or exchanges.

How do I inform my guests about my registry?

Your registry page will have an easy-to-remember web address that you can create (http://www.simpleregistry.com/CUSTOM/) and share. Wedding gifts should never be mentioned in your wedding invitations. However, including your wedding website is a great way to let guests know where to go to find out all of the details of your wedding (including your registry!). You can easily tell people about your wedding website through e-postcards (with a link to your wedding website), or announcement cards (that announce your wedding website). There are several wedding website companies to choose from that provide free or premium sites.

Can I protect my registry with a password?

Yes, simply log into your account and click on the "Edit" button near the top of the main page. From here you can turn protection on/off and specify a password. Note that guests who do not have this password will have absolutely no access to your registry. SimpleRegistry support staff will never share your password. If you use this feature, please ensure everyone you wish to have access to provide gifts from your registry is informed of your password!

What is the SimpleAdder?

The SimpleAdder is a fantastic and unique tool that allows you to easily add any item, on any website, with just one click. The items are added to your registry just as any other so your guests will not be directed to the source websites to purchase them. Like any other item on your registry, once purchased, the gift funds will be placed in your account until you redeem them as cash.

How do I redeem the gifts in my account?

Log into your account. Within the "My Account" section, click on "Redeem Gifts". We offer four delivery options: Checks sent USPS First Class Mail, PayPal, ACH Bank Transfer, or International Wire Transfer. PayPal and checks sent USPS First Class Mail are free. However, if your PayPal account is linked to a bank account outside of the United States, PayPal may assess an additional fee when you receive your gifts. A $3.00 fee applies for U.S. Bank ACH requests and a $30.00 fee for International Wire Transfers.

• For security reasons, we can only issue gift redemptions to the Primary Member on the account. This name cannot be changed once a gift has been given. Why?
• For PayPal requests, we can only use the email address that was first registered. Why?
• It takes 72-hours for funds from a credit card transaction to be available for a gift redemption. Why?

How long does it take to receive my gifts?

The fastest redemption option is the ACH Bank Transfer or International Bank Wire Transfer. These are processed within (1) business day but allow up to (2) additional business days for the funds to appear in your bank account. PayPal redemptions are processed within (3) business days. Finally, check redemptions are MAILED within (3) business days of the redemption and delivery time will vary by location. Please allow up to (8) business days to receive a bank check in the mail.

• For security reasons, we can only issue gift redemptions to the Primary Member on the account. This name cannot be changed once a gift has been given. Why?
• For PayPal requests, we can only use the email address that was first registered. Why?
• It takes 72-hours for funds from a credit card transaction to be available for a gift redemption. Why?

Why can't I redeem via PayPal if my email address was changed?

The email address tied to your PayPal account is the unique identifier for that account. If someone gained access to your SimpleRegistry account and wanted to redeem gifts to their PayPal account they would need to update the email address on your registry. While there is an extra security step in place to change your account email address, we prefer to err on the side of caution and not allow PayPal gift redemptions when the email address has changed. Note that you can easily change the email address tied to your PayPal account to match the email you used on SimpleRegistry. See the help section of PayPal for more information.

What is the best way to thank a guest?

We believe a personal thank you card is always best. Even better, include a photo related to the gift you received in the thank you card. SimpleRegistry provides you with all guest contact information and an easy way to keep track of who you still need to thank. On your Account Management page, click on the "Thank You List" button to access the system. From there, you can also print out a contact form that lists all gifts and the relevant guest information. Note that this button will not be visible until you have received at least one gift.

Is my personal information safe?

We will not share or sell any of the personal information of our registrants or guests (read our Privacy Policy). All of your personal information is stored on secure servers at our data center in Parsippany, New Jersey. In addition, we do not save credit card information once a gift transaction has been completed. The gift transaction itself is encrypted (see "Is credit card information secure?" below).

Is credit card information secure?

Our site uses industry standard 256-bit SSL (Secure Sockets Layer) to ensure that guests' sensitive data (credit card number, name, address, etc.) is transmitted securely – every time. In addition, we use internal measures to further increase each individual transaction's data security.

When we ask for guests' credit card numbers or other personal information, we transfer that information from their computer to ours via SSL. SSL encrypts the data before it is transmitted. In the rare event that someone "listens in" on the wire, they'll get only encrypted information. We do not store your guests' credit card information after the transaction has been successfully completed.

Where does the money go when I receive a gift?

After a guest's credit card is charged, the money is deposited into accounts at Bank of America and Wells Fargo. The balances in these accounts are used only for Member gifts and redemption requests.

How do I know when I receive a gift?

An email detailing the gift will be automatically sent to both the guest and you (you also have the option of opting-out of gift email notifications). In addition, your account information will be immediately updated.

How long can I keep my account open?

Your account will remain open indefinitely but you can inactivate or close it at any time. You can also keep it open to use for different life events as they arise.

Why can't I change the name of the Primary Member on the account?

Once you receive your first gift, you cannot change the name of the Primary Member on the account. While our servers are secured by the latest technology, someone could still gain access to your account if they discover your login information or if you use our site on a public computer and do not log out. Since gift redemptions will only be distributed to the Primary Member, there is another layer of protection in one of these rare events. Even if a malicious user has access to your account, they still cannot get a check or money transfer sent to them in their own name.

Note: Once an account has at least one gift there are absolutely no exceptions to this rule.

Why does it take 72-hours for my gifts to be available?

In order to keep fees low for everyone, we need to make sure that credit card transactions are not fraudulent. The 72-hour delay allows us to catch any fraudulent activity. It's an unfortunate but necessary measure for us to take, and we apologize for any inconvenience.