What is SimpleRegistry?

SimpleRegistry is similar to a traditional registry in which you register for the individual items you would like to receive. However, with SimpleRegistry, anything you can think of and assign a cost to can be added to your registry – and using our SimpleAdder you can add any item you find on any site on the web to your registry with one click! (Learn more about the SimpleAdder).

You easily build your registry with items, activities, and experiences and guests contribute monetary contributions towards them. You can also split large items into any sized portions you wish to make group giving easy.

As you receive monetary contributions, redeem them as often as you would like. We send you a bank check or bank transfer.

How does it work?

	Create an account in 2 minutes (registration is free). Get Started →
	Easily customize your registry page complete with item images & descriptions, photos, and a message to your guests. Use the SimpleAdder to add any item on any website with just one click! (Learn more about the SimpleAdder)
	Your registry page will have an easy-to-remember web address that you can create (http://www.simpleregistry.com/CUSTOM/) so letting everyone know where they can contribute is always simple. View Real Member Registries →
	Your guests visit your registry page and securely give a monetary contribution using a credit card or PayPal account. Redeem funds at any time by requesting a bank check or transfer. All U.S. contribution redemptions are always FREE!

Why SimpleRegistry?

• Add Anything to Your Registry — Anything you can think of and apply a cost to can be added to your registry. Mix personal actions, donated items, general monetary contributions, etc. – all on one registry.
• Freedom — Redeem all contributions as cash and decide where, when, and how to arrange the purchase of any items or otherwise.
• Group Contributions — We make it easy to register for expensive items and split the cost so many guests can contribute.
• Ease of Use — Customizing your registry is easy with our purpose-built tools, the SimpleAdder (learn more), image library, automatic slideshows, and more.
• Always FREE Contribution Redemption Options — Flexible choices for redeeming your contributions. You tell us when you're ready to receive your contributions and we send you a bank check or transfer them directly to your checking or PayPal account. All U.S. contribution redemptions are always FREE!
• "Thank You" — Saying "Thank You" is easy with an instantly generated list of all your guests, the contribution they provided, amounts, and their full contact information.
• Fees — We have some of the lowest fees around (learn more).
• Security — Our website has the highest level of security so your guests can safely use their credit card to contribute.

Who can create a registry?

Our service is open to anyone with a mailing address in one of the following countries:

American Samoa, Australia, Austria, Belgium, Canada, Denmark, France, Germany, Guam, Hong Kong, Iceland, Ireland, Italy, Japan, Republic Of Korea, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American

Note: Currently, all contribution amounts and account balances are represented in US$, no currency conversions will be made. Contribution redemptions will also be drawn on US$ funds from a bank based in the United States. If the account in which you deposit the funds is delineated in a currency other than US$, you may incur currency conversion fees from your bank.

How much does it cost?

Setup — None! All of the great features of our system are 100% free to set-up and use. Want to see all the cool stuff you can do? Take 2 minutes and register with us. If you change your mind later, it's easy to make the account inactive.

Transaction Fee (3.5%) — This fee covers payment processing and is roughly equivalent to the costs we pay to our providers (learn more about fees). You can choose to either pay this fee out of the contribution value or have it added to the total when your guests check out.

What is the fee for?

The transaction fee covers the costs associated with processing payments. The average cost for merchants that accept credit cards online is approximately 3%. Large online companies like Amazon.com may get lower rates but fees for Internet-based companies are always more expensive than those charged to physical stores. With some types of cards we pay well over 3% to process a contribution. We pay a bit less for others. With the other overhead needed for processing, the 3.5% transaction fee is roughly equivalent to our costs, making it impossible for us to eliminate it.

Who can contribute?

Anyone with a valid Visa, MasterCard, or Discover credit card as well as those with a PayPal account. If the guest is not located in one of the countries listed below, our credit card processor may require additional information. We will work with the guest to facilitate this process.

American Samoa, Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Chile, Costa Rica, Denmark, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Iceland, India, Ireland, Israel, Italy, Japan, Kenya, Republic Of Korea, Kuwait, Liechtenstein, Luxembourg, Macao, Mexico, Monaco, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, United States Outlying Islands, Virgin Islands - British, and Virgin Islands - American

Are my guests charged sales tax?

Never! We do not have a physical storefront so there is no sales tax whatsoever.

How do I inform my guests about my registry?

Your registry page will have an easy-to-remember web address that you can create (http://www.simpleregistry.com/CUSTOM/) and share.

Can I protect my registry with a password?

Yes, simply log into your account and click on the "Edit" button near the top of the main page. From here you can turn protection on/off and specify a password. Note that guests who do not have this password will have absolutely no access to your registry. SimpleRegistry support staff will never share your password. If you use this feature, please ensure everyone you wish to have access to provide contributions from your registry is informed of your password!

What is the SimpleAdder?

The SimpleAdder is a fantastic and unique tool that allows you to easily add any item, on any website, with just one click. The items are added to your registry just as any other so your guests will not be directed to the source websites to purchase them. Like any other item on your registry, once purchased, the funds will be placed in your account until you redeem them as cash.

How do I redeem contributions in my account?

Log into your account. Within the "My Account" section, click on "Redeem Contributions". We offer four delivery options: Checks sent USPS First Class Mail, PayPal, ACH Bank Transfer, or International Wire Transfer. All U.S. contributions redemptions are always FREE. However, if your PayPal account is linked to a bank account outside of the United States, PayPal may assess an additional fee when you receive your contributions. There is also a $30.00 fee for International Wire Transfers. (How long does it take to receive my contributions?)

• For security reasons, we can only issue contribution redemptions to the Primary Member on the account. This name cannot be changed once a contribution has been given (Why?).
• For PayPal requests, we can only use the email address that was first registered (Why?).
• It takes 72-hours for funds from a credit card transaction to be available for redemption (Why?).

How long does it take to receive my contributions?

The fastest redemption option is the ACH Bank Transfer or International Bank Wire Transfer. These are processed within (1) business day but allow up to (2) additional business days for the funds to appear in your bank account. PayPal redemptions are processed within (3) business days. Finally, check redemptions are MAILED within (3) business days of the redemption and delivery time will vary by location. Please allow up to (8) business days to receive a bank check in the mail.

• For security reasons, we can only issue contribution redemptions to the Primary Member on the account. This name cannot be changed once a contribution has been given (Why?).
• For PayPal requests, we can only use the email address that was first registered (Why?).
• It takes 72-hours for funds from a credit card transaction to be available for redemption (Why?).

Why can't I redeem via PayPal if my email address was changed?

The email address tied to your PayPal account is the unique identifier for that account. If someone gained access to your SimpleRegistry account and wanted to redeem contributions to their PayPal account they would need to update the email address on your registry. While there is an extra security step in place to change your account email address, we prefer to err on the side of caution and not allow PayPal contribution redemptions when the email address has changed. Note that you can easily change the email address tied to your PayPal account to match the email you used on SimpleRegistry. See the help section of PayPal for more information.

What is the best way to thank a guest?

We believe a personal thank you card is always best. Even better, include a photo related to the contribution you received in the thank you card. SimpleRegistry provides you with all guest contact information and an easy way to keep track of who you still need to thank. On your Account Management page, click on the "Thank You List" button to access the system. From there, you can also print out a contact form that lists all contributions and the relevant guest information. Note that this button will not be visible until you have received at least one contribution.

Is my personal information safe?

We will not share or sell any of the personal information of our registrants or guests (read our Privacy Policy). All of your personal information is stored on secure servers at our data center in Parsippany, New Jersey. In addition, we do not save credit card information once a contribution transaction has been completed. The contribution transaction itself is encrypted (see "Is credit card information secure?" below).

Is credit card information secure?

Our site uses industry standard 256-bit SSL (Secure Sockets Layer) to ensure that guests' sensitive data (credit card number, name, address, etc.) is transmitted securely – every time. In addition, we use internal measures to further increase each individual transaction's data security.

When we ask for guests' credit card numbers or other personal information, we transfer that information from their computer to ours via SSL. SSL encrypts the data before it is transmitted. In the rare event that someone "listens in" on the wire, they'll get only encrypted information. We do not store your guests' credit card information after the transaction has been successfully completed.

Where does the money go when I receive a contribution?

After a guest's credit card is charged, the money is deposited into accounts at Bank of America and Wells Fargo. The balances in these accounts are used only for Member contributions and redemption requests.

How do I know when I receive a contribution?

An email detailing the contribution will be automatically sent to both the guest and you (you also have the option of opting-out of contribution email notifications). In addition, your account information will be immediately updated.

How long can I keep my account open?

Your account will remain open indefinitely but you can inactivate or close it at any time. You can also keep it open to use for different life events as they arise.

Why can't I change the name of the Primary Member on the account?

Once you receive your first contribution, you cannot change the name of the Primary Member on the account. While our servers are secured by the latest technology, someone could still gain access to your account if they discover your login information or if you use our site on a public computer and do not log out. Since contribution redemptions will only be distributed to the Primary Member, there is another layer of protection in one of these rare events. Even if a malicious user has access to your account, they still cannot get a check or money transfer sent to them in their own name.

Note: Once an account has at least one contribution there are absolutely no exceptions to this rule.

Why does it take 72-hours for my contributions to be available?

In order to keep fees low for everyone, we need to make sure that credit card transactions are not fraudulent. The 72-hour delay allows us to catch any fraudulent activity. It's an unfortunate but necessary measure for us to take, and we apologize for any inconvenience.